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Our Terms and Conditions |
It is important that users and customers of this website understand how we operate and where some of the information on the site comes from. Please read through the following before placing orders or using the information provided.
Terms and Conditions of Sale
W C Rowe operate within the Cornish Food Ltd website as a separate entity. Any orders placed on this website or directly are covered by our terms and conditions of sale.
Copyright
W C Rowe exercises its rights to Copyright on all information, designs and images on www.foodfromcornwall.co.uk related to W C Rowe. Information, designs and images may not be copied in electronic or other formats nor used other than for the intended purpose.
Definitions
Customers and visitors should take particular care in interpreting certain phrases used on this website. In particular:
GLUTEN FREE - the product does not contain gluten.
NUT FREE - the product does not contain nuts.
ORGANIC - the product meets the requirements for Soil Association registration or certification body of similar standing.
SALT FREE - no salt is added to the product during preparation.
VEGETARIAN - the product is produced without meat products of any kind.
WHEAT FREE - the product does not contain wheat.
Customers and visitors to the website should confirm the suitability of any product purchased or sourced via this website prior to ordering or consuming the product.
Delivery
W C Rowe will normally despatch goods ordered on the Wednesday of each week to be delivered within 24 hours thereafter to mainland UK addresses.
We use couriers to deliver goods. These couriers have appropriate experience and capability and will make reasonable endeavours to deliver the goods to your nominated address. You must ensure that someone will be available at the delivery address to accept the goods during normal working hours on the day of delivery. Failure to do so may result in the goods being returned and a subsequent charge being levied for a second attempted delivery.
Information
Whilst we make every effort to ensure that the information available on www.foodfromcornwall.co.uk is correct, Cornish Food Ltd and W C Rowe cannot accept responsibility for any inaccuracies, errors or omissions howsoever caused. Users should ensure that products sourced or purchased via this website meet their requirements, including any special requirements such as, but not limited to, vegetarian, nut free, gluten free etc.
Orders
Orders are accepted via the MarketPlace on www.foodfromcornwall.co.uk. Orders can be accepted from ANY country. However, our standard shipping rates apply only to mainland UK deliveries. For orders to destinations outside mainland UK please telephone or email to discuss your requirements.
Payment
Orders can be placed on line using major credit or debit cards or PayPal. Cornish Food Ltd uses approved third parties to handle on line credit/debit transactions via secure servers. Cornish Food Ltd nor W C Rowe do not receive, hold or retain credit/debit card details and do not debit your account direct.
Privacy
Cornish Food Ltd and W C Rowe use any information you provide solely for their own purposes. We do not share your information with any other company or organisation under any circumstances. Please note that if you purchase products on line, certain of your details will be retained by the organisation that processes your credit/debit card details. This information is held on a secure server solely for the purchase and is not held or used for any other purpose, nor shared with any other company or organisation.
Returns
In the unlikely event that you are dissatisfied with goods received from W C Rowe, please contact us by telephone or email outlining your concerns. This does not affect your statutory rights. |
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